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How We Handle Your Information

We collect account data when you register, deposit through bKash, Nagad or Rocket, and browse our cricket betting markets or slot lobbies. This policy explains what we gather, why we need it, and how you control access to it.

Account registration dataPayment transaction recordsDevice and session logsBrowser cookies and preferencesSupport chat history
77jay How We Handle Your Information
PRIVACY QUERIES

How to Reach Us About Your Data

If you want to review what data we hold, request a copy, ask us to delete closed-account records, or update your contact details, reach our privacy team through the channels below. Response times vary by request type, but we aim to answer within a few business days.

Live Chat Open the support icon in your account lobby and choose privacy or data request from the topic menu. Our agents walk you through the verification steps and log your request in the ticket system.
Email Support Send your request to the support address listed in your account settings. Include your registered mobile number so we can verify ownership before sharing any account details.
Account Settings Log in, tap your profile icon, then Privacy Controls. You can download a summary of your deposit history, update marketing preferences, or request account closure from that panel.
SECURITY MEASURES

How We Protect Your Information

We encrypt payment data in transit using SSL certificates, store passwords as one-way hashes so even our team cannot read them, and require two-factor codes for withdrawals above certain thresholds. Session logs help us spot login attempts from unfamiliar devices, and we flag sudden changes in betting patterns for manual review.

Encryption Standards

All bKash, Nagad and Rocket transactions pass through encrypted channels. We do not store your mobile wallet PIN or CVV codes anywhere in our database; those values stay with the payment provider.

Cookie Controls

Essential cookies keep you logged in and remember your language choice. Optional cookies track lobby visits so we can recommend cricket markets or slot titles. You can disable optional cookies in your browser without losing core account functions.

Data Retention

Active account records remain accessible as long as your account stays open. After you close an account, we archive transaction history for regulatory compliance, then anonymise identifiers once the legal retention period ends.

Access Requests

You can request a copy of your data, ask us to correct outdated details, or request deletion of a closed account. Contact our privacy team through live chat or email; we verify your identity before processing any request.

Privacy Policy Questions

We collect your mobile number, email address and chosen username during registration. When you deposit via bKash, Nagad or Rocket, we log the transaction amount, timestamp and payment reference to credit your wallet.

We share transaction details with payment processors only to complete deposits and withdrawals. We do not sell your data to marketers or third parties, and we disclose records only when local law in Bangladesh requires it.

Log in, tap your profile icon, then Privacy Controls. You can download a summary of your deposit history and session logs. For a full data export, contact our privacy team through live chat or email.

We archive closed-account records for regulatory compliance, then anonymise identifiers once the legal retention period ends. You can request early deletion by contacting our privacy team; we review each request against legal obligations.

Essential cookies keep you logged in and remember your language preference. Optional cookies track which cricket markets or slot lobbies you visit. You can disable optional cookies in your browser settings without losing core account access.

We encrypt all transactions using SSL certificates and do not store your mobile wallet PIN or CVV codes. Payment verification happens directly with bKash, Nagad or Rocket; we only log the transaction reference and amount on our side.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.